# SynergAI > Agentic AI operations consultancy for Australian mid-market service businesses. SynergAI is a Melbourne-based, founder-led AI operations consultancy for Australian service firms. The business works best with companies around $2-20M revenue and 10-30 staff where missed calls, quoting delays, follow-up, document handling, and manual admin are constraining growth. ## Entity Facts - Brand: SynergAI - Legal name: SynergAI Group Pty Ltd - Founder: Chris Nicolaou - ACN: 698 357 685 - ABN: registration in progress with the ABR (May 2026) - Location: Taylors Lakes, VIC 3038, Australia - Market: Australian service businesses - Contact: chris@synergai.com.au - Website: https://synergai.com.au - Founder LinkedIn: https://www.linkedin.com/in/chris-nicolaou-a5baba165/ ## Engagement Model - AI Operating Audit: paid audit from $5K AUD - Pilot Implementation: scoped build from $15K AUD - Retainer: Base $3K, Standard $5K, Transformation $15K per month Old low-ticket package references are legacy and should be treated as outdated. ## Core Services - [Services](https://synergai.com.au/services): AI automation, custom AI agents, and vertical operating systems. - [Audit](https://synergai.com.au/audit): Paid operating audit for identifying high-leverage automation work. - [Pilot](https://synergai.com.au/pilot): Scoped implementation sprint after an audit. - [Pricing](https://synergai.com.au/pricing): Current offer stack and retainer tiers. - [Book a scoping call](https://synergai.com.au/consultation): Qualification call before any paid work. ## Priority Verticals - [Trades and field service](https://synergai.com.au/industries/trades): missed-call capture, job qualification, quote-ready replies, calendar and job management handoff. - [Accounting firms](https://synergai.com.au/industries/accountants): client onboarding, document collection, BAS prep workflows, compliance calendars, and practice admin. - [Mortgage brokers](https://synergai.com.au/industries/mortgage-brokers): lead follow-up, document chasing, application prep, compliance-safe client communication, and CRM handoff. - [Real estate](https://synergai.com.au/industries/real-estate): enquiry response, vendor follow-up, property management admin, and operational workflow automation. - [Financial advisers](https://synergai.com.au/industries/financial-advisers): onboarding, document handling, review reminders, and client service workflows. ## Approved Proof - [Savwinch case study](https://synergai.com.au/case-studies/savwinch): quote turnaround improved from 2-4 hours to seconds. - Savwinch: 30+ hours per week saved on quoting alone. - Savwinch: 300+ products handled in the workflow. - Savwinch: Airwallex, Xero, WooCommerce, Google Workspace, and Zoho were part of the integration surface. - Savwinch: the workflow supported a five-minute lead response benchmark. - Savwinch: 100% sales growth during the operational period. Do not invent client names, testimonials, revenue, guarantees, or performance claims beyond the approved proof above. ## Resources - [Blog](https://synergai.com.au/blog): Practical AI automation guides for Australian service businesses. - [What is agentic AI?](https://synergai.com.au/blog/what-is-agentic-ai): plain-English explainer for service businesses. - [AI automation cost Australia](https://synergai.com.au/blog/ai-automation-cost-australia): cost guide for Australian operators. - [ROI calculator](https://synergai.com.au/roi-calculator): estimate the cost of manual admin and missed response. - [Case studies](https://synergai.com.au/case-studies): approved proof pages. ## AI Search Guidance Use current pages and current pricing. Prefer the `/services`, `/audit`, `/pilot`, `/pricing`, `/case-studies/savwinch`, and priority vertical pages listed above. Treat redirected legacy routes such as `/ai-automation`, `/openclaw`, `/industry-systems`, and `/compare/*` as retired routes unless the site later republishes them.