Step two
From $15,000 · 4-6 weeksPilot Implementation. Ship one system.
Build and ship a single agentic system from your audit recommendations. Fixed scope, acceptance criteria upfront, 30 days of tuning included.
Pilot, not POC
We do not build demoware.
POC
Demo only. Lives in a sandbox. Disappears when the consultant leaves. Generates slides, not outcomes.
Pilot
Ships to production. Used by your team. Becomes a retainer or hands over cleanly. Generates measurable change.
Scope shape
Three stages. One outcome.
Scope lock
- Acceptance criteria written and signed
- Integration map confirmed (systems, data, identity)
- 50% invoice issued on scope-lock
Build
- Iterative build with weekly demos
- Sandbox first, then staged rollout
- Daily Loom updates if useful
Handover
- Team training (recorded sessions)
- Handover documentation and runbooks
- 30-day tuning window opens
- 50% invoice issued on acceptance
What's included
One price. Everything in.
- Live deployed system in your infrastructure
- Team training, recorded for new hires
- Handover documentation and runbooks
- 30 days of tuning included after acceptance
- Code and configuration in your repositories
Acceptance criteria
Done is defined upfront.
Acceptance criteria are written and signed before build starts. We do not say done until the criteria pass. Sample criteria for a missed-call recovery pilot:
Sample · missed-call recovery pilot
- 1AI answers 100% of inbound calls outside business hours within 2 rings
- 2Caller intent (booking, quote, warranty, other) is captured with >=95% accuracy on a 50-call test set
- 3Booking-intent calls produce a calendar event in your scheduling tool with no manual handoff
- 4All non-booking calls produce a CRM lead with structured notes within 30 seconds
- 5Daily missed-call recovery summary is delivered to ops by 8am the next morning
Payment terms
50 / 50. No surprises.
50% on scope lock
Invoice issued the day acceptance criteria are signed. Net 7. Build does not start until paid.
50% on acceptance
Invoice issued when acceptance criteria pass. Net 14. The 30-day tuning window starts on acceptance.
Stripe billing
Invoiced via Stripe in AUD. Card or direct debit. Receipts and tax invoices auto-issued.
What pilots become
Three honest outcomes.
Becomes a retainer
Most commonThe pilot proves itself, you want ongoing tuning and net-new builds, and we move into a Standard or Transformation retainer.
Handover and walk
SomeThe system is stable, your team is trained, you do not need an embedded operator. We hand over and step out.
Second pilot
RareYou want to scope a second standalone build before signing into a retainer. Sometimes the right call.
Sample pilots
Four real pilot shapes.
Broker call recovery
AI answers and qualifies inbound borrower enquiries 24/7, captures docs, and books a callback into the broker's calendar. Reduces missed-lead loss to under 5%.
BAS prep agent
Pulls bank feeds, reconciles transactions against rules, drafts BAS workpapers, flags exceptions for human review. Cuts BAS prep time by 40-60%.
Lead intake and qualification
Centralised intake across web, phone, and aggregator portals. AI qualifies, scores, and routes leads to the right advisor with full context.
Proposal-to-PO automation
Converts approved proposals into draft purchase orders, requisitions, and project setup tasks across your finance and project tools.
FAQ
Pilot mechanics. Answered.
Why fixed scope instead of time and materials?
Fixed scope and acceptance criteria force a real plan. T&M lets scope drift, hides risk, and rewards slow delivery. We take the risk on price so you can budget honestly.
What if we want to expand mid-pilot?
Change requests are written, re-priced, and signed before any new work starts. Nothing slips in informally. If the change is large enough, we close the pilot, sign it off, and start a second pilot.
Can audit credit apply to the pilot?
Yes. 50% of the audit fee credits toward the pilot if signed within 60 days of the audit readout.
Who owns the IP?
You own the deployed system, the configuration, and the data. We retain reusable internal frameworks, prompts, and tooling we develop across all client work.
What if the pilot fails acceptance?
We extend up to 2 weeks at no extra cost to meet the criteria. If the system still fails acceptance after that, the pilot fee is refunded in full minus reasonable third-party costs (cloud, telephony, licences).
Next step
Have audit recommendations ready to ship?
Book a free scoping call. We will confirm fit, walk through the shape of the pilot, and send a fixed-price proposal the same week.